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ACS Benefit Services was founded in 1982 with a mission to provide the best, most innovative products and services available in the health benefits marketplace—all backed with the highest level of customer support.

Nearly four decades later, we are proud to have grown into a leading third-party administrator (TPA) by continuously focusing on the future of the industry and creating long-term health plan solutions for our clients to effectively manage the risks and costs of healthcare while consistently delivering improved member outcomes.

Our Mission

Our mission at ACS Benefit Services is to be the premier Third-Party Administrator in the United States and to be recognized as such by our partners, peers, clients, members, medical providers, and the general public. To accomplish this, we will continuously direct our efforts and resources to reach our objectives in each of the following areas:

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We will become a leader in developing innovative solutions to the healthcare benefit challenges facing employers today.

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We will deliver the highest level of customer service.

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We will expand our marketing efforts to reach employers of all sizes who desire health benefit programs that are cost effective and capable of meeting their unique needs, goals, and challenges.

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We will become a preferred employer in the community. All ACS employees will be treated with respect, gratitude, and fairness, and will be provided with thorough job training and encouraged to pursue broader educational opportunities.

Our people

Passionate. Responsive. Experienced.

Our greatest strength at ACS is our people. This is true both in the outstanding, incomparable service they provide to our clients, members and partners every day—and in who they are as thoughtful, hard-working members of our Winston-Salem community.

community involvement

Volunteering, fundraising, and working to make a difference in our local community is a pillar of our internal culture here at ACS. We’re proud to support a variety of incredible organizations year-round, including:

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United Way

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Susan G. Komen Race for the Cure

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Juvenile Diabetes Research Foundation

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Cancer Services (in Winston-Salem)

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The Ronald McDonald House

Testimonials

“We are a Honda and Acura dealership located in Fletcher, NC. I have been with the company for 19 years as CFO. When I first joined the company, the Dealer and I elected to use ACS Benefit Services of Winston-Salem, NC to handle our medical insurance claims and needs. Needless to say, we have never looked back — this was a very good business decision.”

Frances Cox, Apple Tree Enterprises

“Working with ACS was been an excellent experience for our company and our employees that benefit from their services. ACS provides excellent customer service and pays attention to detail in all aspects of their business.”

Brandon Hair, Executive Director at Springmoor

career opportunities

ACS strives to be a preferred employer in the Piedmont Triad area of North Carolina. Just as we focus on being accessible, caring, and trustworthy providers of our TPA services, we want to provide a work environment that mirrors those values. We provide our employees with numerous benefits including:

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Medical/dental/flexible spending plans

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Retirement plans

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Educational opportunities

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Opportunities for advancement

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Encouragement for a work/life balance

ACS realizes that its competitive advantage lies in the performance of its people. We look for people who have:

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A passion for excellence

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Energy and enthusiasm

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Dedication to client satisfaction

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A willingness to serve

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Knowledge and experience to get the job done!

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Current job openings

Current job openings

If you are interested in joining the ACS team, please email your resume to talent@acsbenefitservices.com.

Contact Us

Want to learn more about ACS and our innovative health benefit solutions? Let’s talk soon!