Contact ACS Benefit Services
Office Address
ACS Benefit Services
470 West Hanes Mill Road
Suite 100
Winston-Salem, N.C. 27105
For Plan Members
For member questions about claims, please call the phone number located on your ID card or your Explanation of Benefits (EOB).
For Providers
For provider questions about claims, please call the phone number located on the participant’s ID card or your Explanation of Payment (EPP).
Operational Contacts
Compliance/Contract Information
Enrollment/Eligibility/COBRA Information
Fixed Cost Invoicing Information
FSA/HSA/HRA Information
ID Cards Information
Web Support